What is 211?
- 2-1-1 is the health and human service equivalent of 9-1-1 to give or get help spearheaded by United Way.
- 81% of Michigan's population and 83% of the nation's total population currently has 2-1-1 service.
- 2-1-1 Call Centers are required to become nationally accredited; staff is extensively trained and nationally certified.
- Calls are free to the user, answered 24/7/365 by professional Information and Referral Specialists, and translation service is available for non-English speaking callers.
Every hour of every day, someone needs essential services such as:
- After school programs
- Adult day services
- Medical or prescription assistance
- Credit counseling
- Mortgage assistance
- Food or utility assistance
- Emergency shelter
- Substance abuse programs
Your questions about these concerns and many more are available through the United Way representatives.
2-1-1 assists people in finding help.
2-1-1 representatives are happy to assist you with non-emergency health and human service referral and information. Always call 9-1-1 for emergencies.
Dial: 211 or 1-800-552-1183 to reach the United Way's call center.
(Some cell phone require dialing the 800 number.)